Privacy Policy
Privacy Policy
Effective Date: 09 October 2025
Company Name: Sitewide Plant Hire Ltd
1. Introduction
Sitewide Plant Hire Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal data when you use our services, visit our website, or communicate with us.
We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018, and other applicable privacy laws.
2. Information We Collect
We may collect and process the following types of personal data:
Identity Information – name, company name, job title
Contact Information – email address, phone number, postal address
Financial Data – payment details, invoice information (for business transactions)
Technical Data – IP address, browser type, operating system
Usage Data – information about how you use our website or services
Marketing Preferences – your preferences in receiving communications from us
We do not collect special category data (e.g. health, religion) unless legally required.
3. How We Collect Your Information
We collect data from:
Forms on our website
Email or telephone correspondence
Direct business interactions
Use of our services and website (via cookies and tracking tools)
4. Lawful Basis for Processing
We process your data under the following lawful bases:
Contractual necessity – to perform a contract with you
Legal obligation – to comply with UK law
Legitimate interests – to run our business effectively
Consent – when you opt-in to marketing or communications
5. How We Use Your Data
We use your personal data to:
Provide and manage our hire services
Process payments and invoices
Communicate with you about your account or enquiries
Send relevant updates or marketing (where permitted)
Improve our website and services
6. Sharing Your Information
We do not sell your personal data. We may share your data with trusted third parties for the following purposes:
Payment processors
IT and hosting service providers
Legal or regulatory bodies where required
Contractors or subcontractors (only where necessary and under strict data agreements)
All third parties are required to respect the confidentiality and security of your data.
7. Data Retention
We only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.
Typically, customer data is retained for 6 years after the end of a contract or service, unless longer retention is required by law.
8. Your Data Protection Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request erasure of your data (in certain cases)
Object to processing based on legitimate interests
Request restriction of processing
Data portability
Withdraw consent (where applicable)
To exercise any of these rights, contact us at:
marketing@sitewideplanthire.co.uk
9. Data Security
We implement appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed unlawfully. Access is limited to authorised personnel only.
10. Cookies and Website Tracking
Our website may use cookies to improve user experience, analyse traffic, and track marketing performance. You can manage your cookie preferences through your browser settings or our website’s cookie banner.
11. International Data Transfers
We do not transfer your personal data outside the UK. If this changes, we will ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).
12. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on our website with a new effective date.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, contact:
Sitewide Plant Hire Ltd
Email: marketing@sitewideplanthire.co.uk